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Document template

Post-event volunteer feedback form

A structured feedback form to send to volunteers after your event. Short enough to get responses, detailed enough to be useful.

When to use this

  • →Sending by email within 48 hours of the event while it is fresh
  • →Handing out at the post-event volunteer debrief
  • →Importing into a Google Form or SurveyMonkey for digital responses
  • →Reviewing with your team before planning the next edition

Tips

  • ·Send within 48 hours — response rates drop sharply after that
  • ·Keep it to 10 minutes maximum — shorter forms get more completions
  • ·Ask for specifics, not just scores — "what one thing would you change?" yields more than a rating
  • ·Promise to act on feedback and report back — it shows you listened
  • ·Anonymise responses before sharing with the wider team

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Related

Volunteer code of conduct template →

Template

Post-Event Volunteer Feedback Form

Event details

Event: [Event Name] Date: [Date] Your role: [Volunteer's role/position]

How did we do? (1 = Poor, 5 = Excellent)

Question12345
How clear was the information you received before the event?☐☐☐☐☐
How well were you briefed about your role and responsibilities?☐☐☐☐☐
How supported did you feel by your team lead on the day?☐☐☐☐☐
How well organised was the event overall?☐☐☐☐☐
How would you rate the volunteer experience overall?☐☐☐☐☐

Open questions

What worked really well from your perspective as a volunteer? [space for response] ________________________________________________________________________________ ________________________________________________________________________________ What was the most challenging part of your role on the day? [space for response] ________________________________________________________________________________ ________________________________________________________________________________ What one thing would you change or improve for next time? [space for response] ________________________________________________________________________________ ________________________________________________________________________________ Were there any resources, information, or equipment that would have helped you do your role better? [space for response] ________________________________________________________________________________ ________________________________________________________________________________

About you

Was this your first time volunteering at [Event Name]? ☐ Yes ☐ No Would you volunteer at this event again? ☐ Yes ☐ No ☐ Maybe Would you recommend volunteering at this event to a friend? ☐ Yes ☐ No ☐ Maybe Is there a different role you would like to try next time? ________________________________________________________________________________

Anything else?

Please share any other thoughts, comments, or suggestions below. ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________

Your details (optional)

Name (optional)

Email (optional)

Thank you for your time and for volunteering at [Event Name]. Your feedback genuinely helps us improve. Please return this form to [Name / email / collection point at venue].

Replace [bracketed text] with your own details before using.