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Document template

Post-event volunteer feedback form

A structured feedback form to send to volunteers after your event. Short enough to get responses, detailed enough to be useful.

When to use this

  • Sending by email within 48 hours of the event while it is fresh
  • Handing out at the post-event volunteer debrief
  • Importing into a Google Form or SurveyMonkey for digital responses
  • Reviewing with your team before planning the next edition

Tips

  • ·Send within 48 hours — response rates drop sharply after that
  • ·Keep it to 10 minutes maximum — shorter forms get more completions
  • ·Ask for specifics, not just scores — "what one thing would you change?" yields more than a rating
  • ·Promise to act on feedback and report back — it shows you listened
  • ·Anonymise responses before sharing with the wider team

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Related

Volunteer code of conduct template

Template

Post-Event Volunteer Feedback Form

Event details

Event: [Event Name] Date: [Date] Your role: [Volunteer's role/position]

How did we do? (1 = Poor, 5 = Excellent)

Question12345
How clear was the information you received before the event?
How well were you briefed about your role and responsibilities?
How supported did you feel by your team lead on the day?
How well organised was the event overall?
How would you rate the volunteer experience overall?

Open questions

What worked really well from your perspective as a volunteer? [space for response] ________________________________________________________________________________ ________________________________________________________________________________ What was the most challenging part of your role on the day? [space for response] ________________________________________________________________________________ ________________________________________________________________________________ What one thing would you change or improve for next time? [space for response] ________________________________________________________________________________ ________________________________________________________________________________ Were there any resources, information, or equipment that would have helped you do your role better? [space for response] ________________________________________________________________________________ ________________________________________________________________________________

About you

Was this your first time volunteering at [Event Name]? ☐ Yes ☐ No Would you volunteer at this event again? ☐ Yes ☐ No ☐ Maybe Would you recommend volunteering at this event to a friend? ☐ Yes ☐ No ☐ Maybe Is there a different role you would like to try next time? ________________________________________________________________________________

Anything else?

Please share any other thoughts, comments, or suggestions below. ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________

Your details (optional)

Name (optional)

Email (optional)

Thank you for your time and for volunteering at [Event Name]. Your feedback genuinely helps us improve. Please return this form to [Name / email / collection point at venue].

Replace [bracketed text] with your own details before using.